Coda Payments PTE LTD and/or its subsidiaries, including but not limited to Codz Payments Bangladesh Pvt. Ltd. (“Codz,” “we,” or “us”) provides a service (“Codzpay”) that allows you (“you”) to make purchases from us, your mobile network operator (“Operator”), or a merchant (“Merchant”) by redeeming prepaid mobile credit issued by your Operator, having the value of such purchases added to a postpaid mobile bill issued by your Operator, or by paying for such purchases using another payment channel.This agreement (the “Terms and Conditions”) sets forth the terms and conditions of your use of Codapay. By using Codapay, Codashop ( https://codmshop.com ), or any other service created by us, you are agreeing to these Terms and Conditions
You must only use Codzpay to make purchases using your own mobile account or payment instrument. You may make purchases using a corporate or business mobile account or payment Bkash nagot instrument only if you are authorized both to make purchases for the organization and to agree to these Terms and Conditions on its behalf.If you lose your SIM card or mobile phone or if your mobile account has otherwise been compromised, you must alert your Operator immediately so that it can block your account from being used for Coda purchases, calls, and other services. If someone else uses your account to make purchases before you make this report to your Operator, it will be at your Operator’s discretion whether to issue a refund to you for the value of such purchases.
By using Codzpay, you acknowledge that
You may not
Dispute and error handling codzshop.com
If you are dissatisfied with any or service purchased using Coda, or if you believe that you have been charged in error, you should contact the Merchant (or, if your purchase was made at Codashop, us) directly to attempt to resolve the issue. If you are unable to resolve the issue with the Merchant directly, you may dispute a transaction (or a partial transaction) with Coda. You may initiate a dispute by contacting us.You must not make any false or misleading statements when filing, or during the subsequent investigation of, a dispute.
Coda will investigate all disputes and make reasonable efforts to resolve them on behalf of customers. Ultimate resolution of such disputes shall be at the sole discretion of Coda.
As part of or separate from the dispute handling process, we may determine that a mistake has been made that affects you. If we determine that you have been incorrectly charged or overcharged, we will credit your account or otherwise arrange for a refund to rectify the mistake. If we conclude that you were not charged when you ought to have been or have been undercharged, we may debit your account or otherwise collect a payment to rectify the mistake.
Sales by Coda, including but not limited to sales on Codashop, are final; no returns are accepted and no refunds are issued. Gift code issuers, not Coda, are responsible for redeeming gift codes that you purchase from Codashop and for providing goods or services to you in exchange.
Unless otherwise noted on the product information page, gift codes sold on Codashop do not expire.